YOUR PROTECTION, BACKED IN WRITING
Warranty & Coverage
Calgary PPF backs every installation with a 10-year limited warranty. Here's exactly what it covers, what it doesn't, and how to make a claim if you ever need to.
10-Year Coverage
Valid from the date of installation completion for the original purchaser.
North America-Wide
3M Canada's product warranty is valid at authorized 3M installers across North America.
No Deductible
Valid warranty repairs are completed at no charge. No deductible, no fees.
What Is and Isn't Covered
✓ Covered Under Warranty
Any peeling or edge lifting not caused by customer damage or improper care.
Bubbles that don't resolve after the standard curing period (2–4 weeks after installation).
Film yellowing or colour change under normal conditions and use.
Film adhesive failing not related to chemical exposure, improper cleaning, or customer damage.
Manufacturing defects in the film itself that affect performance or appearance.
✗ Not Covered
Impact marks are normal wear — that's exactly what the film is designed to absorb. Over time, this wear becomes visible. It is not a defect.
Pressure washer damage, buffer accidents, strong solvent exposure, manually peeling or scratching the film.
Damage caused by another shop working on or near the protected panels voids coverage for that area.
The warranty covers the film only — not the underlying paint or any other part of the vehicle.
How to Make a Warranty Claim
If you think you have a warranty issue, here's exactly what to do. The process is straightforward.
Contact us first
Call us at (587) 324-1993 or use our contact form to describe the issue — what you're seeing, when it appeared, and which panels are affected. We can often tell from a description or a photo whether it's a warranty item before you drive in.
Bring in your vehicle
We inspect the film in person at either of our Calgary locations. Most issues are straightforward to assess — we'll tell you clearly whether it's covered under warranty or wear and tear.
Have your original invoice ready
Your invoice confirms the date of installation, the vehicle, and the film product — all of which we need to verify coverage. If you've lost your invoice, contact us and we can look it up by name and vehicle.
We repair or replace — at no charge
If the issue is covered, we repair or replace the affected film section at no cost to you. No deductible, no fee. We stand behind our work — if there is a legitimate defect, we fix it.
Warranty FAQ
Does the warranty transfer if I sell my car?
No. The warranty covers the original purchaser only and does not transfer to a new owner. If you're buying a used vehicle with PPF already installed, contact us and we can assess the film condition and discuss your options.
A rock chipped my film. Is that covered?
Rock chip impact is not a warranty issue — that is exactly what the film is there for. The film absorbs the damage so your paint doesn't. Self-healing films (like 3M Gloss Pro) can recover from minor surface scratches with heat. More significant damage can be repaired by replacing individual sections at a reasonable cost.
Can I take my car through an automatic car wash?
Touchless car washes are fine. Avoid brush-style automatic washes — the abrasive brushes can lift edges and cause damage that is not covered under warranty. See our Care Instructions page for full details.
Is there a deductible for a warranty repair?
No. Valid warranty repairs are completed at no charge to you — no deductible, no service fee.
Does another shop working on my car affect the warranty?
Work done by a third party on or near a protected panel can void coverage for that area. If your vehicle needs body work or other service and you're unsure how it will affect the film, contact us first — we can advise before any work begins.
I see bubbles in my new film. Is something wrong?
Small bubbles (also called milkiness or haze) in the first 1–4 weeks after installation are completely normal. This is moisture curing out from under the film. Do not press on them. If bubbles persist beyond 4 weeks, contact us — persistent bubbling after the curing period is covered under warranty.
Questions About Your Coverage?
Call us at (587) 324-1993 or use the contact form — we're happy to clarify what's covered before you make the drive in.